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Project 03

TicketFlow

A lightweight ticketing system for logging, prioritizing, and resolving production incidents, with built-in SLA countdown timers.

JavaScriptExpressMySQLREST API
app.ticketflow.io/queue
JL
Checkout API returning 500s
INC-2231 · High · 1h 42m
Slow query on orders dashboard
INC-2229 · Medium · 4h 10m
Email notifications delayed 15+ min
INC-2226 · Medium · 2h 55m
Typo in password reset email
INC-2224 · Low · 1d 6h
Login page 502 on EU region
INC-2219 · High · —

Checkout API returning 500s

High Investigating

Assigned to: J. Cruz

Opened: 3h 18m ago

Last update: 12 minutes ago